Saturday, May 31, 2008

I'll be darned, it worked

You may recall that I recently had a little meltdown about dealing with voice mail "customer service". Laura suggested that using an irate tone of voice when responding was rumored to speed up access to an actual person. Today I needed to call UPS for information about how to arrange for package pick up. I didn't really mind "speaking into the phone" to select different options, but I reached a point where none of the options offered fit. So I worked up my sternest voice and said "You know, I would really like it if I could speak to a real person." (I didn't even swear, honest.) And darned if I didn't get connected to an operator almost instantly. Woo hoo!


I should have been clearer in my last post that we do not currently have a snail problem - that was back in Northern California. Interestingly, those snails were not native, but had been introduced (on purpose) about the same time as the vineyards. On purpose for food. Sort of like dandelions. Oddly enough, I don't really care for eating those, either Even more oddly, I do like nettles. When picked young and well cooked, they are nicer than spinach (and I'm a spinach fan ).

But we do have slugs, so I may just have to haul out the beer.


Somewhere between Thursday and today, summer arrived. It isn't that the temperature is much different. Something about the way the foliage on the trees has filled out, and the greens are deeper. Something about how the wind passes over the grass getting tall in the hayfields.


sk said...

I had nettles for dinner today, lots of iron. I also love "good king Henry", it tastes like spinach. These time of the year, we don't have to buy veggies.

YarnThrower said...

Glad to hear that "the shortcut to speak with a real person" worked! I know what you mean about the way things look now outside, so much more like summer. Our grass is suddenly growing so fast, too!

Kitty Mommy said...

I have heard that many of the computer voice recognition things are programmed to respond to words "real person." Good to know it works!

I know what you mean about feeling more summery.

smariek said...

So cool, I'll have to try that "real person" trick when I get lost in that maze.